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Vacancies

Recruitment Officer

The Royal Garden Hotel is one of the UK’s largest five red star hotels comprising of 394 bedrooms, three bars, two restaurants, extensive conference and events spaces and a health club.Priding itself on providing a tailored personalised guest service, the Royal Garden Hotel is located next door to Kensington Palace and some of London’s most famous attractions. The hotel also has a rich and remarkable sporting legacy dating back to the famous World Cup win of 1966.

Job Purpose

As Recruitment Officer you will be responsible for guiding managers through recruitment process and ensuring suitable hires of Distinctive People to support tailored personalised guest service.

Working with the Human Resources Operations Manager, you will be devising and implementing a recruitment strategy that provides the hotel with foundations to significantly impact on guest satisfaction and business results through living our company culture.

Job Scope

This is a fantastic opportunity to bring new dynamic approaches to recruitment at the Royal Garden Hotel and be involved in project including but not limited to: 

  • Enhancing company profile through social media
  • Developing a pro-active approach to resourcing and talent acquisition
  • Attending careers fairs and developing education links
  • Building and developing recruitment software including new ATS.

Ideal Candidate

We are looking for a professional individual, who has the ability to build strong relationships with internal and external customers.

You should be confident, articulate and assertive, a strong team player and have a flexible approach. An innovative and open-minded individuals with a passion for and background in recruitment would be preferred.

Essential Requirements 

  • Previous Human Resources experience ideally within a similar environment
  • Previous hotel experience
  • Excellent guest service skills
  • Strong communication skills
  • Fully conversant with Microsoft Office (in particular Excel and Powerpoint)
  • Excellent training and coaching skills
  • High level of written and spoken English

If you are interested in this position and are entitled to work in the UK, please send us a copy of your CV and cover-letter. If you require any special assistance with your application or have any further questions, please do not hesitate to contact a member of our Human Resources team.

Please note: We endeavour to respond to the majority of applications, however, if you do not receive a response within three weeks, please assume that your application has been unsuccessful on this occasion

click here to apply

Assistant Financial Controller

The Royal Garden Hotel is one of the UK’s largest five red star hotels comprising of 394 bedrooms, three bars, two restaurants, extensive conference and events spaces and a health club.Priding itself on providing a tailored personalised guest service, the Royal Garden Hotel is located next door to Kensington Palace and some of London’s most famous attractions. The hotel also has a rich and remarkable sporting legacy dating back to the famous World Cup win of 1966.

Job Purpose

As an Assistant Income Auditor you will be responsible for assisting the Financial Controller in the direction and management of the accounting functions of the Hotel, including the direct oversight of day to day accounting functions, preparation and reporting of financial statements conforming with the principles of accounting and regulatory requirements.    

Job Scope

This is a fantastic opportunity to bring new dynamic approaches to the Finance department at the Royal Garden Hotel and be involved in projects including but not limited to: 

  • Oversee the day-to-day accounting functions of the Hotel, ensuring the accuracy of operational data and financial records and compliance with the Hotel’s standard operating procedures (SOP).  
  • Responsible for the timely and accurate preparation of a full set of Management Accounts, P&L and balance sheet reconciliations, including setting up relevant internal controls systems and adopting proper policies for financial reporting.
  • Assist the Financial Controller (FC) in the management of the Hotel’s expenditure against approved budgets (department and hotel level), highlighting exceptions, abnormalies and trends (internal and global events), and making suitable recommendations that will enhance operational and cost efficiency and effectiveness of the Hotel’s operations.
  • Responsible for the preparation of the annual Hotel budget, working closely with all departments to ensure that department budget requests are properly justified and supported, adequate provisions are made for general expenses, and variations against historical trends explained.
  • Responsible for the preparation of all relevant accounting and tax related returns, including the quarterly VAT returns, and HMRC queries
  • Responsible for the proper closing of the year end accounts, including the preparation of all supporting schedules necessary for the preparation of the annual financial statements. This includes supporting the FC in all liaisons and communication with the external auditors, during the interim and year end audit exercises.    

Ideal Candidate

We are looking for a professional individual, who has the ability to build strong relationships with internal and external customers.

You should be confident, articulate and assertive, a strong team player and have a flexible approach. An innovative and open-minded individuals with a passion for and background in finance would be preferred.


If you are interested in this position and are entitled to work in the UK, please send us a copy of your CV and cover-letter. If you require any special assistance with your application or have any further questions, please do not hesitate to contact a member of our Human Resources team.

Please note: We endeavour to respond to the majority of applications, however, if you do not receive a response within three weeks, please assume that your application has been unsuccessful on this occasion.

CLICK HERE TO APPLY

IT Manager

The Royal Garden Hotel is one of the UK’s largest five red star hotels comprising of 394 bedrooms, three bars, two restaurants, extensive conference and events spaces and a health club.Priding itself on providing a tailored personalised guest service, the Royal Garden Hotel is located next door to Kensington Palace and some of London’s most famous attractions. The hotel also has a rich and remarkable sporting legacy dating back to the famous World Cup win of 1966.

We are seeking an experienced IT Manager to join our team at the Royal Garden Hotel. Our business is all about quality and service excellence and our IT function is integral to achieving this.

You will be responsible for the strategy, implementation and management of our IT infrastructure, including bespoke software and outsourced equipment/software, data security management and disaster recovery. Working closely with the Financial Controller and Senior Executive Management team you will also be responsible for analysing business processes and identifying suitable technology solutions to achieve efficiencies and an enhanced customer experience.

As well as managing a small team and external supplier relationships you will have regular liaison with our diverse team of employees at all levels.

You must have held a similar role within a customer facing environment, ideally with a luxury operator. You must be self-motivated, confident and diplomatic and be hands on as well as strategic. Project management experience and the ability to manage multiple parallel projects are also essential requirements.

You are likely to have a higher level education (degree or equivalent) and relevant knowledge/qualifications including:

  • Microsoft Windows Server 2003 & 2008
  • Microsoft Exchange 2003 & 2010
  • VMware 4.x
  • Advanced network skills i.e. Routing/VLANs/Subnetting/Firewall configuration

It goes without saying that you should have strong organisational skills and be able to work under pressure and deliver results to tight deadlines.

Previous experience in a hotel environment would be a distinct advantage but is not essential.

In return we can offer you a fantastic opportunity to progress your career within the luxury hotel market. You will be part of an established, successful team with a strong degree of operational independence. You will receive a competitive salary and benefits package including free meals on duty, discounts, a season ticket loan scheme, life assurance and employer pension contributions.

If you are interested in this position and eligible to live and work in the UK, please send us a copy of your CV and a covering letter explaining how you meet the requirements of the role.

Due to volume of responses we receive to our advertisements, regrettably, we are unable to respond to every application individually. If you have not heard back from us in within 3 weeks, please assume your application has been unsuccessful on this occasion.

CLICK HERE TO APPLY

"Overnight stay"

"Excellent from start to finish. Beautiful hotel. Smart and well groomed staff give a good impression on entering."

Guest Review, 2016

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